Aero Aero

Community Guidelines

These guidelines keep Aero usable and safe for everyone. They apply alongside the terms of service. Breaking them can lead to limits on your account, which you can appeal as the terms describe.

For any questions regarding this document, please refer to the support form at https://aeroengine.org/support.

Aero is currently invite-only while in private testing.


Who this is for

Aero is for people 13 and older, and teens and adults share the same space. These guidelines cover everything you do on Aero. When a new feature launches, these guidelines will grow with it.


Accounts and usernames

Pick a username you would not mind being tied to. Usernames use letters, numbers, and underscores. Do not use a username that is offensive, sexual, or pretends to be another person or a member of staff.

Your profile is public. Anyone can see your username, bio, badges, join date, and whether the account is currently suspended or banned, and anyone can find you by searching your username. Your online status follows your presence setting. While you have a place open in Studio, others can also see that you are creating and the place's name, under the same setting. Past usernames stay listed; names removed by moderators appear masked to other players. Bios can be up to 160 characters and must follow these guidelines like everything else you publish.

Keep your password to yourself and turn on two-step verification. If your account is compromised, file a hacked-account ticket right away so we can help you recover it.


Respect other players

Treat people the way you would want to be treated.

  • No harassment, bullying, or threats, and no singling someone out for abuse.
  • No hate toward people for who they are, including their race, ethnicity, religion, sexual orientation, gender, disability, national origin, age, or family status.
  • Do not share anyone's private information, such as their real name, address, school, photos, or accounts on other sites. For your own safety, keep your private information private.
  • Do not pretend to be another player, a creator, or Aero staff to trick or hurt people.
  • Do not pursue romantic relationships with other players, send unwanted flirting, or take part in romantic or sexual roleplay.
  • Do not get around Aero's safety decisions, for example with extra accounts.
  • No spam and no flooding chat or games.

If someone bothers you, report them.


Keep it appropriate for everyone

Aero does not allow mature content anywhere. This covers chat, names, avatars, games, assets, images, audio, and text.

  • No sexual content or nudity, and nothing sexually suggestive.
  • No graphic violence, gore, or realistic depictions of death, and nothing that glorifies real-world violence, mass-casualty events, terrorism, or violent extremism.
  • No content that promotes suicide, self-harm, or dangerous stunts. If you are struggling, talk to someone you trust. In the U.S. you can call or text 988, and elsewhere you can contact your local crisis line.
  • No illegal goods or activities, including drugs, alcohol, tobacco, vaping, weapon-making instructions, and gambling or games of chance with real money or prizes.

Creating and publishing

These rules apply to the games, assets, and everything else you publish.

  • Publish only what is yours or what you have permission to use. Do not copy other people's games, art, music, code, or brands.
  • Do not publish malicious code or anything that harms other players, their accounts, or their devices.
  • No scams, including phishing, fake giveaways, and anything that collects passwords or personal information.
  • Make titles, thumbnails, and descriptions honest. Do not mislead people to boost your game's visibility.
  • Do not use your games or profile to push players to outside sites, links, or private chat apps.
  • Do not cheat, exploit bugs, or use unauthorized bots. Report bugs instead.

Published content is reviewed when it is reported. A place that breaks these rules can be delisted: it becomes private, only you can see it, and its servers stop. You get the reason by email, on the place's page, and on your Safety page. Fix the problem, then use Request review on the place's page; staff look at the request and relist the place when it is fixed. Staff can also remove a place entirely.


Support and reports

Support tickets work best with one issue per ticket and enough detail to act on: what happened, what you expected, and steps to reproduce.

Reports need a link to the user or game plus what happened and roughly when. A screenshot helps. File reports through the support form, straight from the profile's actions menu, or from a game page's actions menu. Knowingly false reports waste the time meant for real safety issues.

If an intimate image or video of you was shared without your consent, use the takedown process in the terms.

If anyone is in immediate danger, contact your local emergency services first.


Safety

Do not use Aero to exploit or endanger children. That includes grooming, sexual talk with minors, asking for or sharing sexual images, sexual extortion, and any attempt to exploit a child. Apparent child sexual abuse material and attempts to exploit a child are reported to law enforcement and to the National Center for Missing & Exploited Children (NCMEC), as the law requires.

Do not ask other players for personal details or photos, and do not try to move a conversation off Aero to another app. If someone does that to you, or anything on Aero makes you uncomfortable, stop and report it. Reporting is always okay, and you will not be in trouble for it.

Do not target, harass, or threaten other people. If someone breaks these guidelines, report them instead of retaliating. We may contact law enforcement about credible threats of violence or self-harm.


Security for everyone

Do not try to break into accounts or systems, brute-force logins, or probe Aero for weaknesses. If you find a security problem, report it through a support ticket instead of exploiting it.

Do not share, sell, or trade accounts. Review your connected apps in Settings and disconnect anything you do not recognize. Only approve apps you trust.


Breaking these guidelines

What happens depends on what you did. We may warn you, remove content, limit features, suspend your account, or close it. Warnings come in three tiers: minor warnings expire after 90 days, standard warnings after 180 days, and severe warnings after 365 days. The clock only runs while your record stays clean: another violation pauses it until that violation clears. Serious violations, especially anything that endangers a child, can lead to immediate closure and a report to law enforcement. Accounts that repeatedly infringe copyright are closed.

If action is taken against your account, you can appeal through an appeal ticket on the support form, as the terms describe.